OEM Technical Support Engineer

As OEM Technical Support Engineer, you are the main contact between external customers, R&D partners and the R&D department. From this role, you give input on future product needs and industry challenges responsible for coolant development trends.

What will be your responsibilities?

  • You develop long-term technical relationships with industry driver OEMs by following up on their product and technical issues or questions, handling product line support and providing training. You secure and manage required approvals/licenses on existing formulations and formulation changes and arrange for the necessary laboratory or field- testing to obtain these approvals in a timely fashion.
  • You participate in strategy development, knowledge sharing and cross-departmental communication.
  • You develop long-term technical relationships with industry Tier 1 suppliers.
  • You coordinate laboratory activities related to technical and field support by planning and initiating the projects, coordinating lab testing, reviewing and reporting to the internal stakeholders (Sales, Marketing and Manufacturing) on project status and documenting finalized projects.
  • You act as an ambassador for the Arteco values, Code of Conduct and policies.
  • You provide technical support and training to your colleagues from Sales and Marketing.

What makes you the right candidate for this role?

  • You hold a master or a PhD degree in Chemistry or have a bachelor’s degree with 10 years of experience in coolant development or related fields.
  • You are a native speaker in French or have excellent knowledge. English is equally important. Any other languages are a plus.
  • You are a strong communicator with good presentation skills for OEM and customer contacts.
  • You combine sound technical ability and in-depth scientific knowledge with creative and analytical skills.
  • You embrace positive and constructive collaboration to achieve success in this role.
  • You are based in France and willing to travel frequently.

What can you expect from us?

  • We firmly believe that our people are key to our success. We are committed to supporting your personal development and growth.
  • We offer you a challenging role in a growing and financially sound company.
  • You will be working in an international environment with high quality and safety standards.
  • You will join a positive and driven team where independent thinking and teamwork is highly valued.
  • We offer you a competitive salary package with various benefits.

Sounds good?

Do not hesitate and send your resume and motivational letter to career[at]arteco-coolants.com.

We are genuinely excited and eagerly await the opportunity to meet you.